Our 100% Satisfaction Guarantee is making these customers happy! They know that we will cheerfully refund the portion of a tour they are not satisfied with in the form of a voucher to be used on another Travel America tour. And they know they can book a motorcoach tour with confidence if they have to cancel because refunds are given up to 10 days before departure, less any prepaid expenses that are non-refundable to us and also a slight administration fee. The cancellation policies of airlines, rail, and cruise companies and other tour operators we work with vary and we have to abide by those policies. We recommend the trip cancellation plan for your protection on Motorcoach tours, too!